Frequently-asked questions

Construction

To place an order, please contact our customer service desk. Click here for the contact details. We also work together with distributors world-wide who share our passion for ‘a strong bond’. Click here for a list of our distributors
Unfortunately, we cannot assist you as a private individual. SABA products are intended solely for professional users.
SABA works closely with a network of distributors spread all over the world. Click here for a list of our distributors
SABA application specialists support you in efficient application of SABA products. With their advice, support and training, you can count on high-quality results! Contact our customer service desk for technical support.
Every product has its own product and safety data sheet and in certain cases, a declaration of performance. You can find these information sheets on the product pages for the relevant products. Click here for the product overview or use the search function to find the correct product page directly.
The ‘use by’ date is shown on the packaging of the product. The ‘use by’ date applies to unopened original packaging, if protected against moisture and direct sunlight.
 
Our application videos show how you should apply SABA products. View the application videos here. The product data sheets also contain application advice. For more application advice, please contact our customer service desk.
The standards, certificates and test reports with which a product complies are presented on the product pages of the relevant products and in the product data sheets. Click here for the product overview or use the search function to find the correct product page directly.
 
For information on specific applications, please contact our customer service desk.
Waste processing methods differ from one product to another. For information and advice on waste processing of our products and packaging, please see Section 13 in the safety data sheet. You can find the safety data sheets on the product pages for the relevant products. Click here for the product overview or use the search function to find the correct product page directly.

Foam

SABA has outsourced transportation to carefully selected transportation partners. Customers can also opt to have their orders shipped via the carrier of their choice.
Drivers must comply with the applicable ADR conditions in order to ship our goods. Expedited delivery service is often available upon request and at an additional cost. 
SABA works closely with a network of distributors spread all over the world. Click here for a list of our distributors
 
Yes, many of our adhesives are sensitive to freezing and exposure to freezing temperatures may negatively affect the quality of our adhesives. For this reason, SABA takes measures to protect goods from freezing while in transit.  Please contact your local customer service desk for complete details on freeze protect services available in your market. 

 
No, your product is not always in stock. Contact our customer service desk for our delivery times and conditions.

 
SABA produces water-based adhesives, hotmelt adhesives and solvent-based adhesives for the foam processing industry. For information on specific applications, please contact our customer service desk.

 
Waste processing methods differ from one product to another. For information and advice on waste processing of our products and packaging, please see Section 13 in the safety data sheet. You can find the safety data sheets on the product pages for the relevant products. Click here for the product overview or use the search function to find the correct product page directly.

As a standard, IBC deliveries are accompanied by a pouch with a return ticket from Schütz. Customers are expected to contact the Schütz branch in the relevant country themselves. Return information is provided on the return ticket itself. Download this here. More information on returning IBCs is provided in the Schütz brochure.


 
We have good relationships with almost all larger machine producers and suppliers in the foam processing industry. In fact, during many development processes, there is close cooperation between our customers, machine producers and SABA.

 
SABA application specialists support you in efficient application of SABA products. With their advice, support and training, you can count on high-quality results! Contact our customer service desk for technical support.


 
Application methods and systems vary greatly based upon the type of adhesive used and the products being produced.  SABA offers integrated solutions and thus can assist you in this entire process. We have devoted an article to this subject in our knowledge center.

 
There is a clear difference between drying and curing of an adhesive.
This difference is explained in an article in our knowledge center. Read more about this difference here.

 
The ‘use by’ date is shown on the packaging of the product. The ‘use by’ date applies with unopened original packaging, if protected against moisture and direct sunlight
 

Transportation

To place an order, please contact our customer service desk. Click here for the contact details. We also work together with distributors world-wide who share our passion for ‘a strong bond’. Click here for a list of our distributors.
Unfortunately, we cannot assist you as a private individual. SABA products are intended solely for professional users.
SABA works closely with a network of distributors spread all over the world. Click here for a list of our distributors.
SABA application specialists support you in efficient application of SABA products. With their advice, support and training, you can count on high-quality results! Contact our customer service desk for technical support.
Every product has its own product and safety data sheet and in certain cases, a declaration of performance. You can find these information sheets on the product pages for the relevant products. Click here for the product overview or use the search function to find the correct product page directly.
The ‘use by’ date is shown on the packaging of the product. The ‘use by’ date applies to unopened original packaging, if protected against moisture and direct sunlight.
Our application videos show how you should apply SABA products. View the application videos here. The product data sheets also contain application advice. For more application advice, please contact our customer service desk.
The standards, certificates and test reports with which a product complies are presented on the product pages of the relevant products and in the product data sheets. Click here for the product overview or use the search function to find the correct product page directly.
For information on specific applications, please contact our customer service desk.
Waste processing methods differ from one product to another. For information and advice on waste processing of our products and packaging, please see Section 13 in the safety data sheet. You can find the safety data sheets on the product pages for the relevant products. Click here for the product overview or use the search function to find the correct product page directly.

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